We offer a 30 day, easy return window. We can accept returns within 30 days as long as the item has not been used, and retains all factory packaging and paperwork. Engraved items are NOT eligible for return, but do carry the Factory Warranty.
Watches have a tag attached stating “Not Returnable If Tag Is Removed” or “Not Returnable If Removed”. These tags, called “Security Tags,” are placed so you are able to try on merchandise with the tag still attached. If you are not 100% satisfied with the item and would like to return it, you have 30 days to return it as long as the item’s Security Tag is still attached. Removal of the Security Tag means that you have inspected and are pleased with the item. We will not accept a return for credit or refund for an item that is returned without the original Security Tag attached or tampered with.
IMPORTANT NOTE ABOUT RETURNED ITEMS: Please note that in order to be eligible for return or refund, the item(s) must be in new, unused condition. All returned items will be inspected to ensure they have not been used. Items with protective lens coverings that have been removed cannot be returned for refund or exchange. Items showing any sign of wear, having been worn or used, having any scratches or any marks cannot be returned for refund or exchange. If the item has been engraved, the item is not returnable or refundable. We reserve the right in making the determination if a returned item is eligible for return or exchange. If a returned item is deemed not returnable, the item will be shipped back to the customer and associated shipping cost will be charged to the customer.